Data Ownership

Last updated: 16/ 01/ 2019

1.1 Ownership of Data All data submitted, entered, or uploaded to the AdeptForms platform by the Customer (including but not limited to forms, responses, user data, and any content created using the platform) remains the sole property of the Customer. AdeptForms acknowledges that it has no ownership rights to such data.

1.2 Use of Data AdeptForms may access and use Customer data solely for the purpose of providing, maintaining, and improving the services. Any other use of Customer data requires the Customer’s explicit written consent.

1.3 Data Security AdeptForms agrees to implement and maintain reasonable security measures to protect Customer data against unauthorized access, disclosure, alteration, or destruction. These measures shall be in accordance with industry standards and applicable laws and regulations, including the Personal Data Protection Act 2012 (PDPA) of Singapore.

1.4 Data Retention AdeptForms will retain Customer data for as long as the Customer maintains an active subscription to the AdeptForms service. Upon termination of the subscription, AdeptForms will retain Customer data for a period of 30 days to facilitate potential reactivation of the account. After this period, AdeptForms will securely delete all Customer data from its systems, except where retention is required by law or agreed upon in writing by both parties.

1.5 Data Portability Upon request, AdeptForms will provide the Customer with a copy of their data in a commonly used electronic format. This request can be made at any time while the Customer’s subscription is active or within the 30-day retention period following termination.

1.6 Compliance with Laws AdeptForms will comply with all applicable data protection and privacy laws in the handling and processing of Customer data. This includes but is not limited to the Personal Data Protection Act 2012 (PDPA) and any other relevant regulations.

1.7 Incident Notification In the event of a data breach or any security incident that affects Customer data, AdeptForms will promptly notify the Customer, no later than 24 hours after becoming aware of the incident, and will provide detailed information about the nature and scope of the breach as well as any measures taken to mitigate its effects.

1.8 Customer Responsibilities The Customer is responsible for ensuring that their use of AdeptForms and the submission of data complies with all applicable laws and regulations. The Customer must also ensure that any data provided to AdeptForms does not infringe on the rights of any third parties.

1.9 Indemnification The Customer agrees to indemnify and hold harmless AdeptForms from any claims, damages, liabilities, costs, and expenses arising out of or related to the Customer’s violation of this agreement, including the unauthorized use or processing of data.

1.10 Dispute Resolution Any disputes arising from this data ownership clause shall be resolved through binding arbitration in accordance with the rules of the Singapore International Arbitration Centre (SIAC) and governed by the laws of Singapore.